FEEDBACK

Customer Satisfaction Survey

As a valued customer, your opinions are of great importance to us. We’re interested in learning how satisfied you were with your recent trip or reservation that you have made with us. The feedback you provide by taking this short survey will help us to continuously improve, identify and fix any issues and also let us provide you with seamless and excellent services on a constant basis.

We know your time is valuable and appreciate that your are taking this online survey, it will only take a few moments to complete.

Thank you in advance for taking the time to share your experience.

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Your Experience

  • Call Center
  • Client Website
  • Mobile Application
  • Others
  • Call Center
  • Client Website
  • Mobile Application
  • Others

Please rate the following as applicable:

Reservation made via Call Center

  • Excellent
  • Good
  • Fair
  • Poor
  • Excellent
  • Good
  • Fair
  • Poor

Reservation made via Client Website

  • Excellent
  • Good
  • Fair
  • Poor

Reservation made via Mobile Application

  • Excellent
  • Good
  • Fair
  • Poor

Chauffeured Transportaion Services

  • Excellent
  • Good
  • Fair
  • Poor
  • Excellent
  • Good
  • Fair
  • Poor
  • Excellent
  • Good
  • Fair
  • Poor
  • Excellent
  • Good
  • Fair
  • Poor

Account Management Services

  • Excellent
  • Good
  • Fair
  • Poor
  • Excellent
  • Good
  • Fair
  • Poor

Overall Experience

  • Excellent
  • Good
  • Fair
  • Poor

We encourage you to send additional comments about our Services, as well as suggestions to help us serve you better in future.

Your Contact information (Optional)

Service Incident Report

We want to make sure all your experiences with BostonAsapCoach meet or exceed your expectations. If you had any problems, difficulties or issues while making arrangements or traveling with BostonAsapCoach, please address your concerns below in the simple report.

Our customer relation specialist will contact you within 24 hours to address any service incident you mention in this report.

Please also indicate your preferred contact method below in the report.

Thank you!

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